Secure Browser - Online Proctoring Extension

Yanique Hewitt2025年10月30日

★★★★★1

I am writing to formally report an incident of harassment and unprofessional behavior that occurred during my scheduled Pharmacy Technician certification exam. The conduct of the assigned proctor was extremely inappropriate, antagonistic, and ultimately prevented me from completing my exam. Prior to beginning my test, I spent over thirty minutes complying with all verification and room-check requirements as requested. Throughout this process, the proctor’s demeanor was unnecessarily hostile and condescending. Their behavior made it clear that they were intentionally trying to provoke me. When I calmly stated that I intended to file a complaint regarding their unprofessional conduct, the proctor abruptly and deliberately ended my exam before I could answer a single question. This action was clearly retaliatory and malicious. As a result of this individual’s unprofessional and prejudiced behavior, I lost both valuable time and the money I invested to take this exam. The NHA represents professionalism and integrity within the healthcare certification process, and the behavior I experienced was a clear violation of those standards. I expected to be assisted by a qualified, impartial proctor, but instead I was subjected to harassment and denied a fair opportunity to complete my exam.

candm harmon2025年10月28日

★★★★★2

was not able to see all words in questions

Kelli A2025年10月26日

★★★★★5

Had no issues at all.

Delphine Akwo2025年10月26日

★★★★★1

The worse proctor ever, took damn near an hour before we got started, kept repeating the same questions smdh worse worse ever.

Elle O2025年10月25日

★★★★★2

I did not like the proctoring; it was too obsessive and took too long. It could definitely be more user friendly

Ariana Freeman2025年10月23日

★★★★★2

I don't like that you have to select "Exit" to end the exam. So many testing softwares are more seamless with guiding test takers to their next steps. It just wasn't as intuitive as the programs we have all become accustomed to using.

Niccole Stokes2025年10月23日

★★★★★1

This online proctoring was harder than it needed to be. It's a SHAME we paid LOTS of money toward this and yet the test was run on sub-par software. I would understand if it were government funded but its not. We paid hard earned money to use this horrible online testing system. You can't even see if you are ending the test. It just says exit. Because that's super reassuring. If I wanted to fly blind I would have been an air traffic controller. Have you guys ever used Amazon? Your software needs to be that simple. There should be no amount of guessing going on during and after an exam. Unbelievable. After the harrassment from the proctor. Being treated as if i was a cheater. and the constant reminders for an anxious student to STOP COVERING THEIR MOUTH. Are you freaking kidding me? I would like a refund. This is unacceptable.

Brianna Berry2025年10月23日

★★★★★5

Very easy start to end. For someone who has test anxiety going to actual facilities for test, this was very easy to understand and follow steps! Proctor was very friendly. Would do it again!

Emily Hensel2025年10月22日

★★★★★1

very disapointing. The system is horrible online. Would recommend going in over this. Everything was alot more complicated than it needed to be. The logging into everything and getting into the test was a nightmare and way too complicated. I was worried about my mic not working but then we did not even use it. The proctor I had was average. Not the best of help navigating through. I had questions like how to end the test or other things and they said they couldnt help. They did a complete 360 of the room, literally every inch and I couldnt even wear the hair tie on my wrist. They said in the NNA/PSI instructions and things for the exam that we could use a calculator. Come to find out that we cannot and the test doesnt even provide one as it said it would. Horrible experience, way too complicated and stressful.

Kristen Martin2025年10月19日

★★★★★1

Infuriating. Disappointing. Picked one star cause negative stars are not available. Worst testing platform EVER. I do not recommend using this platform for anything. I got kicked out of my exam 4 different times, completely logged out. I had to reverify and redo all the steps to get back logged in to resume my exam. I only used one sheet of paper for this disaster but they made me tear up the sheets that had no writing on them. Very wasteful of my time. I asked the 'chat box' that goes to IT why it kept logging me out. crickets..... nothing. no help. zero stars. well negative stars of possible. Do NOT recommend. proctor was somewhat rude as swell.