AskVivi - Bausch Health Veeva AI Chatbot

LPW Assist is an innovative, on-demand chatbot designed to transform how your organization trains, coaches, and supports users on any application. It provides immediate, contextual assistance and guidance right at the point of need, offering interactive, streamlined learning experience. Whether it's for onboarding new users or assisting experienced ones, LPW Assist acts as a personal assistant that is always available to answer questions, walk through processes, and help users become more proficient with your system.

Customization at Its Core

What sets LPW Assist apart from traditional training solutions is its deep level of customization. Unlike generic chatbots, LPW Assist is tailor-made to meet the unique needs of your organization. Every aspect of LPW Assist is crafted to reflect your exact system setup, policies, rules, workflows, and processes. Whether you're dealing with complex internal software, an application, or a specialized system, LPW Assist ensures that every user gets personalized, relevant, and accurate guidance.

LPW Assist is maintained and updated by LPW, which means you don’t need to worry about keeping the system current. Our team regularly monitors and reviews the most common user queries and continually adapts LPW Assist's responses and capabilities to address them. From new software updates to changes in processes, LPW takes on all administrative responsibilities, freeing your internal teams from the task of managing the chatbot’s content.

Seamless User Support and Training

LPW Assist's core function is to deliver fast, easy, and effective training and support in the form of quick chat sessions. This makes it a highly efficient tool for improving user experience and productivity. When users face challenges or need guidance, they can simply engage with LPW Assist, which provides immediate, contextual answers based on the situation at hand.