TypeGenie for Zendesk
AI-powered writing assistant for Zendesk with advanced suggestions
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A typical support team can spend up to 50% of their time typing.
TypeGenie helps Zendesk teams respond faster and more consistently with a suite of AI tools built directly into the agent workflow:
➤TypeGenie Smart Sentence Suggestions
AI-powered sentence suggestions as you type—context-aware and designed to keep replies on-brand.
➤MessageGenie
Generate or continue a full customer-ready reply using ticket context and your instructions—insert directly into the Zendesk Composer.
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