Workflow & Planning
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IBS CCAI Agent Assist icon

IBS CCAI Agent Assist

IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works…

Users3Current public install base
Rating--Store average score
Reviews0Public review volume
Manifest versionV3Extension platform version
7-day growth-1Net users gained this week
7-day growth rate-25%Relative weekly velocity
Preview

IBS CCAI Agent Assist Media preview

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Trend

30-day user trend

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User Growth Over Time

012232026年6月11日2026年6月14日2026年6月17日Latest: 3
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1-day growthFlat
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7-day growthDeclining
-1-25%
30-day growthFlat
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Technical snapshot

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Version1.0.1
ManifestV3
Size15.17KiB
Languages1English (United States)
Published
Store updated
Last crawled
English (United States)
Overview

Product summary

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IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works as a Human Agent Assist by providing the real-time call script of the caller/customer to the Call Center Agent. Call Center Agents will be able to see suggestions in their agent desktops while staying in the call with the customer.

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